What Are Did You Mean Suggestions?
Did You Mean Suggestions help customers when their search doesn’t exactly match your products. Instead of displaying no results, NivoSearch suggests a corrected or more relevant search term that better matches your product catalog.
This helps shoppers quickly recover from spelling mistakes, incorrect keywords, or accidental typing errors without starting their search again.
Why Did You Mean Suggestions Matter?
Customers don’t always know the exact product name or correct spelling. When a search returns no results, many shoppers leave the store instead of trying another search.
Did You Mean Suggestions guide customers toward the right search, helping them continue shopping, discover products more easily, and avoid frustrating dead ends.
Key Benefits
Suggest Better Search Terms
Recommend more accurate searches when customers enter incorrect keywords.
Reduce Empty Search Results
Help shoppers recover from unsuccessful searches instead of displaying empty pages.
Improve Product Discovery
Guide customers toward relevant products with intelligent search suggestions.
Create a Better Shopping Experience
Keep customers engaged with helpful search recommendations.
How It Works?
- A customer enters a misspelled or incorrect search query.
- NivoSearch analyzes the search term.
- The plugin suggests a more likely search phrase.
- Customers simply click the suggestion to view relevant products.
Frequently asked questions
Did You Mean Suggestions recommend a better search term when a customer’s original search contains spelling mistakes or incorrect keywords.
Typo Tolerance automatically finds relevant products despite small spelling mistakes. Did You Mean Suggestions recommend an alternative search phrase when a better match is available. Together, they create a more forgiving and helpful search experience.
Yes. They help customers continue searching instead of abandoning their search after seeing no or poor results.
Yes. Suggestions can appear alongside live search results, helping customers refine their searches in real time.
Yes. Did You Mean Suggestions are included in the free version of NivoSearch.